How to Delete Mercari Account: A Step-by-Step Guide

Are you looking to delete your Mercari account?

Maybe you’re no longer interested in selling or buying items on the platform, or perhaps you’re just looking to declutter your online presence.

Whatever your reason may be, deleting your Mercari account is a straightforward process that can be completed in just a few simple steps.

In this article, we’ll provide a step-by-step guide on how to delete your Mercari account, as well as answer some frequently asked questions.

What is Mercari?

Before we dive into the details of how to delete a Mercari account, let’s briefly discuss what Mercari is.

Mercari is a Japanese e-commerce platform that allows users to buy and sell new or used items, similar to eBay or Craigslist.

The platform is available as a mobile app and website and offers a wide range of products, including clothing, electronics, toys, and more.

Why Delete a Mercari Account?

There can be many reasons why someone may want to delete their Mercari account. Some common reasons include:

  • No longer interested in buying or selling items on the platform
  • Privacy concerns
  • Decluttering online presence
  • Moving to a new platform

Regardless of your reason, deleting your Mercari account is a simple process.

How to Delete Mercari Account

Here are the steps to follow to delete your Mercari account:

  1. Open the Mercari app or go to the Mercari website and log in to your account.
  2. Tap on the three horizontal lines on the top left corner of the screen to access the menu.
  3. Select “Settings” from the menu options.
  4. Scroll down and select “Delete Account.”
  5. Read through the instructions and tap on “Next.”
  6. Enter your reason for deleting the account and tap on “Next.”
  7. Review your account information, and if everything is correct, tap on “Delete Account.”

Your Mercari account will now be deleted, and you’ll no longer have access to it.

It’s important to note that this action is irreversible, so make sure you’re certain about deleting your account before proceeding.

Frequently Asked Questions

Can I reactivate my deleted Mercari account?

No, once you delete your Mercari account, it cannot be reactivated. You’ll need to create a new account if you decide to use the platform again in the future.

What happens to my data when I delete my Mercari account?

Your data will be permanently deleted from Mercari’s servers, and the company will no longer have access to it.

What if I have an outstanding transaction on my Mercari account?

You’ll need to complete any outstanding transactions before deleting your Mercari account. Once the transactions are completed, you can proceed with deleting your account.

Can I delete my Mercari account through customer support?

No, Mercari does not offer account deletion through customer support. You’ll need to follow the steps outlined above to delete your account.

What if I forget to withdraw my balance before deleting my Mercari account?

If you have a balance on your Mercari account, you’ll need to withdraw it before deleting your account. If you forget to withdraw your balance, you may be able to contact Mercari customer support to recover your funds.

How long does it take to delete a Mercari account?

Once you complete the steps to delete your Mercari account, the process is immediate, and your account will be deleted instantly.


Deleting your Mercari account is a simple process that can be completed in just a few steps. If you’re looking to declutter your online presence, are no longer interested in selling on Mercari. deleting your account is a great option.



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